Privacy Policy

1. Who We Are

Phimai Legal is a legal practice registered in Thailand, operating from 58 Thanon Chomsurang, Mueang, Nakhon Ratchasima 30000. We provide family law services including consultations, mediation, and case representation. For data-related matters, contact us at [email protected].

2. Information We Collect

We may collect the following categories of personal data:

• Contact information: name, email address, phone number
• Case-related information: details you share about your family situation during consultations
• Technical data: IP address, browser type, pages visited (via analytics cookies, where you have consented)
• Communications: records of email or phone correspondence with us

We collect this information through our website enquiry form, direct telephone calls, and in-person or remote consultations.

Legal basis for processing: We process your data on the basis of contractual necessity (to provide the service you have requested), legitimate interest (to manage our practice and communicate with you), and your consent (for optional cookies and marketing, where applicable).

Retention: Contact enquiry data is held for up to 12 months if no engagement results. Client case files are retained for 7 years from closure in compliance with professional obligations under Thai law.

3. How We Use Your Information

• To respond to your enquiry and provide the legal service you have requested
• To prepare and maintain your case file where an engagement begins
• To communicate updates, documents, and procedural information relevant to your matter
• To comply with our professional obligations under Thai law and the rules of the Lawyers Council of Thailand
• To improve our website through aggregated, anonymous analytics data (only where cookie consent is given)

We do not use your personal data for unsolicited marketing. We do not sell or rent your data to third parties.

4. Sharing Your Information

We share personal data only in the following circumstances:

• Legal and professional obligations: where Thai law or court procedure requires disclosure
• Authorised service providers: such as secure document storage or translation services, under confidentiality agreements
• With your explicit consent: for example, sharing case documents with another party at your instruction

We do not transfer personal data outside of Thailand except where necessary for a specific cross-border matter and with your prior knowledge.

5. Data Security

We take reasonable technical and organisational steps to protect your personal information:

• Client files are stored in a password-protected case management system with role-based access
• Physical documents are kept in locked cabinets with restricted staff access
• Website data is transmitted over HTTPS
• In the event of a data breach affecting your personal information, we will notify you without undue delay as required by applicable law

6. Cookies

Our website uses cookies to help it function and, where you have consented, to collect anonymous analytics data. Essential cookies are necessary for the site to work and cannot be disabled. Analytics and preference cookies are only placed with your consent. For full details, see our Cookie Policy.

7. Your Rights

Under Thailand's Personal Data Protection Act B.E. 2562 (PDPA) and applicable data protection principles, you have the following rights:

• Access: to request a copy of the personal data we hold about you
• Rectification: to ask us to correct inaccurate or incomplete data
• Erasure: to request deletion of your data where we have no lawful basis to retain it
• Restriction: to ask us to stop processing your data in certain circumstances
• Portability: to receive your data in a structured, machine-readable format
• Objection: to object to processing based on legitimate interests
• Withdraw consent: at any time where processing is based on your consent, without affecting earlier processing

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

You also have the right to lodge a complaint with the Office of the Personal Data Protection Committee (PDPC) of Thailand if you believe your data has been handled unlawfully.

8. Third-Party Links

Our website may contain links to external resources (for example, the Lawyers Council of Thailand website). We are not responsible for the privacy practices of those sites and encourage you to read their own policies before providing any personal information.

9. Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a minor's data has been submitted to us by mistake, please contact us immediately at [email protected] and we will delete it promptly.

10. Changes to This Policy

We may update this policy from time to time. Where changes are material, we will note the revised date at the top of this page. Continued use of our website after an update constitutes acceptance of the revised policy. The version above was last updated on 12 May 2025.

11. Contact

For privacy-related questions or to exercise your rights, please write to: